Customer Engagement

Definimos e implementamos estrategias de customer engagement.

Lo que hace décadas nos permitía comunicación directa se ha multiplicado exponencialmente en nuestros días. Definimos estrategias y planes de contacto con cada segmento de clientes en cada punto de contacto del consumer journey. Identificamos los lugares donde podemos marcar una diferencia real y definimos el mensaje correcto para aplicar en el momento y punto de contacto adecuado. Todo ello, para inspirar a la gente a comprometerse con las marcas.



We convert thoughts into deeds and plans into action. At VCCPme, nobody has a monopoly on creativity. Good ideas can come from anywhere and our collaborative approach always has the best interests of clients and customers at heart.


There is a huge amount of nonsense surrounding brand strategy. You won’t find any in our process. A strategy is a plan to get you where you want it to be. We create those plans and equip people and brands with the tools and maps to get to their desired location. Simple. Clear. Effective. (And highly competitive.) We work with brands big & small to create richer, more rewarding BrandWorlds to better connect & communicate with people. Our job is often based on helping our clients compete more effectively with others. Brands only exist where there is competition. Great ideas lie at the heart of great branding. So we start with big ideas, then go about making them beautifully. A variety of bespoke tools are deployed, combined with agile research at SomeOne to uncover smarter and more compelling ways to achieve business goals. Our work is always strategically-led. We employ a variety of rapid, proven processes to get multiple opinions aligned and things moving in a single agreed direction fast.

Data and analytics

Our award winning approach combines automation, precision, efficiency and experience to revitalize any customer engagement programmed.

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