We are the challenger agency for the customer age.
We master the challenges of the customer age. Because in this day and age, it's no longer just about what brands say about themselves. It's about what brands do and how they create real value in their customers' lives through useful, entertaining and inspiring interactions.
For example: our 'Look & Book' idea for easyJet, which completely re-imagined the booking process for the Instagram generation. Or O2’s 'Oops', a service innovation that won tens of thousands new iPhone customers in a highly commoditised market.
With offices and clients in Berlin, London, Madrid, NYC, Prague, San Francisco, Singapore, Sydney and Shanghai, we cover every communication and marketing discipline and bring global influences and trends to our local customers.
Timo is responsible for the development and expansion of our customers and their first point of contact for all account and operational questions. He acts entrepreneurially and always thinks strategically and conceptually.
In his career to date, Timo has worked for several big agencies with a comprehensive client portfolio. As Managing Director of a creative digital agency based in Berlin and Los Angeles, he was responsible for many digital projects for international clients.
With more than 10 years of experience in brand and creative strategy, Jörn has worked across many different industries, in many different global markets.
He repositioned easyJet & Canon across EMEA, worked globally with BMW Motorrad, and led brand and comms strategy on numerous national clients both in Germany and the UK.