To re-engage the Nationwide Building Society workforce and drive efficiency and innovation from within, we helped create a dynamic and exciting employee engagement campaign, the ‘Arthur Webb Challenge Cup’, to generate rewards for customers and employees alike.
Employee insight told us that the campaign had to be both inspirational and relatable to Nationwide employees in order for it to encourage their commitment and action. Scouring Nationwide’s archives, we discovered Arthur Webb, a pioneering thinker who led the business during two World Wars and set the blueprint for the Society as it is today.
Arthur started a tradition of presenting the ‘Arthur Webb Shield’ to a Nationwide branch or office ‘that made the most outstanding contribution to the Society’s prestige and progress’.
The strategy was to build belief and commitment in the efficiency initiative with an engagement campaign that tapped into Nationwide’s proud values and embodied Arthur’s innovative, pioneering spirit.